The Common Confusion for First-Time Visitors
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| A scene where two foreign tourists are being served banchan (Korean side dishes) in a casual Korean restaurant setting |
When my friend from the U.S. visited Korea for the first time, we went to a small local restaurant for lunch. After ordering, the food arrived quickly—but there were no forks or spoons in sight. My friend sat there, puzzled, expecting the staff to bring utensils, as they would in American restaurants. This was his first encounter with Korea’s unique self-service culture.
In this guide, we’ll walk you through how to handle these little differences: where to find utensils, how to ask for a fork, and the proper way to call for staff in a busy Korean restaurant.
Self-Service in Korean Restaurants: Where to Find Utensils and Water
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| A Korean restaurant table with a drawer containing chopsticks, spoons, napkins, and various condiments for customers to use. |
In many casual Korean eateries—like diners, kimbap shops, and small family restaurants—it's normal for customers to help themselves.
Here’s where to look:
- Tabletop Utensil Holders: A container on the table with chopsticks, spoons, napkins, and sometimes wet towels.
- Table-Side Drawers: Small drawers built into the side of the table, containing utensils, napkins, and sometimes water cups.
Before asking a server, take a moment to check your surroundings.
Need a Fork? Here’s What to Do
Korean restaurants typically provide chopsticks and spoons by default. Forks are not always visible but are usually available upon request.
Simply ask a staff member by saying, "Fork juseyo," which means “Please give me a fork.” Don’t hesitate—most places will gladly bring one for you.
How to Call the Staff: 'Sajang-nim', 'Yeogiyo', and the Call Button
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| Close-up of a red call bell placed on a restaurant table, commonly used in Korea to request service |
Calling for service in Korea is different from Western customs. Many restaurants use a call button system, but their placement can vary.
Common locations:
- Visible Call Button on the Table
- Hidden Button Attached to the Table-Side Drawer
If you don’t see a button, check the table’s side before calling out loud.
When speaking up, these are polite and common phrases:
- “Sajang-nim” (사장님): Literally means “boss” but is commonly used to address any staff member.
- “Yeogiyo” (여기요): Means “Over here!” and is widely accepted.
You can raise your hand slightly and say “Sajang-nim!” or “Yeogiyo!” in a friendly tone. If the staff is a middle-aged woman, calling her “Imo~” (이모), meaning “auntie,” is also acceptable and often endearing.
Quick Tips for Using Korean Restaurants
- Always check for utensil holders or drawers first.
- Water and napkins are often self-service.
- Politely ask for a fork if needed.
- Use 'Sajang-nim', 'Yeogiyo', or the call button to get a staff member’s attention.
At first, these customs might seem unusual, but once you get used to them, you’ll appreciate how efficient and convenient Korean restaurant culture can be.
Frequently Asked Questions
Q: Do you tip in Korean restaurants?
A: No, tipping is not customary in Korea. Service charges are included in the menu prices, and there is no expectation for additional tips.
Q: Where do I get water in a Korean restaurant?
A: Water is usually self-service. You'll find water pitchers and cups on your table or at a self-service station. If unsure, feel free to ask the staff.
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